We’re excited to bring you a new episode of Hotel Voices, part of the VOICES podcast series — where soulful innovation meets future hospitality.

Our guest this week is Quentin Guiraud, Head of Marketing & PR at Zannier Hotels, a brand redefining luxury hospitality through authenticity, emotional connection, and soulful design. With a philosophy rooted in storytelling, balance, and genuine human experience, Quentin has helped shape a brand that creates hotels feeling more like home than a showroom.

In this inspiring new episode, we explore:
• The philosophy of authenticity and its place in modern hospitality
• Why emotional connection drives loyalty and long-term success
• How Zannier Hotels balances aesthetics with digital performance
• The role of AI in hospitality — and why the human touch matters most
• Why balance is becoming the new definition of luxury

Quentin’s insights remind us that true hospitality is about creating memories born from emotion — one stay at a time. It’s an invitation for hotels to go beyond beauty and design, becoming sanctuaries of belonging, resonance, and soulful living.

🎧 Tune in now and subscribe to VOICES on YouTube, Spotify, or wherever you get your podcasts.