About this Episode
In this fourth episode of Hotel Voices, Nikolina Christo joins Quentin Guiraud, Head of Marketing & PR at Zannier Hotels, for a deep conversation on how authenticity, emotional connection, and storytelling are transforming the luxury hospitality landscape.
Quentin shares the Zannier vision for creating hotels that go beyond aesthetics — places where guests feel at home, form lasting memories, and experience true emotional resonance. From balancing brand performance with soulful design to exploring the role of AI in hospitality, Quentin reveals why authenticity is not just a marketing tool, but the essence of long-term loyalty.
Through insights on digital storytelling, brand strategy, and the philosophy of emotional design, this conversation dives deep into the intersection of hospitality, technology, and human connection — reminding us that in a fast-paced world, balance is the new luxury.
Tune in for an inspiring dialogue that blends philosophy, practical insights, and the future of luxury travel — showing how hotels can become sanctuaries of both comfort and soulful connection.
#HotelVoices #ZannierHotels #LuxuryWithSoul #LuxuryHospitality #EmotionalDesign #StorytellingInHospitality #AIinHospitality #BoutiqueHotels
Live on Youtube
Episode Transcript:
Quentin Guiraud shares how Zannier Hotels is transforming luxury hospitality by weaving authenticity, emotional connection, and soulful design into every guest experience. With a philosophy that goes beyond aesthetics to embrace storytelling and genuine human connection, Quentin reveals how balance, brand authenticity, and emotional resonance can turn a hotel stay into a lasting memory.
Nikolina Christo continues the Hotel Voices series with soulful insight, spotlighting Quentin’s authentic approach to hospitality. Her questions uncover the deeper layers of emotional design, the evolving role of storytelling and AI in the industry, and how balance, connection, and authenticity can redefine the very meaning of luxury. She brings her signature, heart-centered lens to explore how hotels can inspire belonging, resonance, and soulful living—one guest at a time.
